Privacy Policy

Last Updated: 9/29/25

Ear, Nose and Throat Consultants (“we,” “our,” or “us”) respects the privacy of our patients and website visitors. We are committed to protecting your personal information and maintaining compliance with applicable laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

This Privacy Policy explains how we collect, use, and protect your information, including Protected Health Information (“PHI”) as defined under HIPAA.

1. Information We Collect

a. Personal Information You Provide When you interact with ENTforYou.com (e.g., request an appointment, submit forms, send a message, or participate in surveys/reviews), we may collect information such as:

  • Name
  • Address
  • Phone number
  • Email address
  • Insurance details
  • Medical information you voluntarily submit

b. Protected Health Information (PHI) If you submit medical information through our website or patient portals, it may be considered PHI under HIPAA. PHI includes information that identifies you and relates to your past, present, or future physical or mental health, healthcare services, or payment for healthcare.

c. Automatically Collected Information Our servers and analytics tools may collect details such as:

  • IP address
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Internet service provider

2. How We Use Your Information

We may use your information to:

  • Process appointment requests, referrals, or insurance verification
  • Provide medical care and communicate with you about your treatment
  • Improve website content, functionality, and user experience
  • Respond to inquiries and feedback
  • Comply with legal and regulatory obligations

3. HIPAA Privacy Practices

As a healthcare provider, we are required by HIPAA to:

  • Maintain the privacy and security of your PHI
  • Provide you with a Notice of Privacy Practices (available at our office and upon request)
  • Limit the use and disclosure of PHI to the minimum necessary to accomplish the intended purpose
  • Provide you with certain rights regarding your PHI (see Section 10 below)

4. Sharing of Information

We do not sell or rent your personal information. Information may only be shared in the following circumstances:

  • To process your requests (e.g., scheduling, billing, insurance verification)
  • With third-party service providers who support our business operations (bound by confidentiality agreements)
  • For treatment, payment, or healthcare operations as permitted under HIPAA
  • As required by law, regulation, or court order

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze site usage. You may adjust your browser settings to decline cookies, though some features may not function properly.

6. Securing and Storing Personal Information

We implement reasonable administrative, technical, and physical safeguards to protect personal information and PHI. While we maintain HIPAA-compliant protections, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Linked Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Use of such websites is at your own risk.

8. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If we discover such information has been provided, we will take steps to delete it.

9. International Users

This website is hosted in the United States. If you access it from outside the U.S., your information will be transferred to and processed in the U.S. By using our site, you consent to this transfer.

10. Your Rights Under HIPAA

As a patient, you have the following rights regarding your PHI:

  • Right to Access: You may request a copy of your medical records.
  • Right to Amend: You may request corrections to your medical information.
  • Right to Restrict: You may request limits on how we use or disclose your PHI.
  • Right to Confidential Communications: You may request communications by alternative means (e.g., mail vs. email).
  • Right to Accounting of Disclosures: You may request a record of certain disclosures of your PHI.
  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our office or directly with the U.S. Department of Health and Human Services (HHS).

For requests related to your PHI, please contact us directly at the information below.

11. Accessibility

ENTforYou.com is designed to meet WCAG 2.0 AA standards. If you encounter accessibility issues, please contact us so we can assist you.

12. Disclaimer

The medical information on this site is for educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with any questions about your health.

13. Stock Photography Models

Some images on this website feature stock photography models. These individuals are not patients of Ear, Nose and Throat Consultants and do not endorse our practice.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

15. Contacting Us

If you have any questions or concerns about this Privacy Policy, HIPAA compliance, or your rights, please contact us:

Ear, Nose, and Throat Consultants

29201 Telegraph Road, Suite 500

Southfield, MI 48034

(248) 569- 5985

[email protected]

Hours of Operation

Monday  

8:30 am - 5:00 pm

Tuesday  

8:30 am - 5:00 pm

Wednesday  

8:30 am - 5:00 pm

Thursday  

8:30 am - 5:00 pm

Friday  

8:30 am - 5:00 pm

Saturday  

Closed

Sunday  

Closed